As one of the first Operations Managers at Aura, you’ll be instrumental in our rapid expansion in New York. Your focus: swiftly resolve operational challenges in order to optimize performance, elevate customer satisfaction and control costs.
Your scope could broaden to other US cities as we scale.
What you’ll do
- Coordinate our medical team, ensuring they have the relevant tools and processes to deliver efficiently and at the best level of quality
- Build actionable solutions to help customers implement their preventive health action plan, in coordination with the health optimization team
- Ensure smooth relationships with labs, suppliers & partners
- Own, monitor and continuously improve entire parts of the operational flow
- Work closely with the rest of the company to support a fast paced growth and expansion
Who you are
- Passion for preventive health & wellness
- Strong academic background
- 2-5 years of experience in an Operations, Chief or Staff role or equivalent; experience in launching or scaling a venture is a plus
- Result-oriented mindset with superior problem solving skills and obsession for operational excellence
- Strong communication and leadership skills
- Comfort with working in a fast-paced and changing environment
Salary: 120k-150k with equity and benefits
Application